Privacy Policy

Introduction

Corazoxyno Limited ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website corazoxyno.com, use our services, or interact with us in relation to our automotive sales business.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Identification Information: Driver's license details, government-issued ID information
• Financial Information: Credit history, income details, employment information (for financing applications)
• Vehicle Preferences: Make, model, price range, and other preferences
• Communication Records: Records of your interactions with us, including emails, phone calls, and in-person meetings

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Geographic location (general)

How We Use Your Information

We use your personal information for the following purposes:

Primary Business Operations

• Processing vehicle sales and purchases
• Arranging financing and insurance
• Scheduling and providing maintenance services
• Responding to inquiries and providing customer support
• Maintaining customer relationships

Communication and Marketing

• Sending newsletters and promotional materials (with your consent)
• Notifying you about new vehicle arrivals that match your preferences
• Providing important updates about your vehicle or services
• Conducting customer satisfaction surveys

Legal and Compliance

• Complying with New Zealand privacy laws and regulations
• Meeting automotive industry compliance requirements
• Protecting against fraud and unauthorized activity
• Resolving disputes and enforcing agreements

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

• Financial Institutions: Banks and finance companies for loan processing
• Insurance Companies: For insurance quotes and policy setup
• Vehicle History Providers: For vehicle background checks
• Technology Providers: Website hosting, email services, and CRM systems

Legal Requirements

• When required by New Zealand law or regulation
• In response to legal process or government requests
• To protect our rights, property, or safety
• To prevent fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity, subject to the same privacy protections.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us analyze website usage and improve performance
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through our cookie banner or your browser settings. Please note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Under New Zealand privacy law, you have the following rights regarding your personal information:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another organization
• Objection: Object to certain types of processing
• Consent Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below. We will respond to your request within 20 working days as required by New Zealand law.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

• Customer Records: 7 years after last transaction (tax requirements)
• Financial Information: 7 years (financial reporting requirements)
• Marketing Communications: Until you unsubscribe or object
• Website Analytics: 26 months maximum

International Data Transfers

Your personal information may be processed and stored outside of New Zealand, particularly when using cloud-based services. We ensure that any international transfers comply with New Zealand privacy law and provide adequate protection for your information.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

If you are not satisfied with our response to your privacy concern, you may lodge a complaint with the New Zealand Privacy Commissioner at privacy.org.nz.